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How Can a Healthcare Virtual Assistant Help Your Practice Grow?

Updated: Jun 12



As your business grows, it can become harder and harder to keep up with the day-to-day operations and administrative tasks. However, sometimes you can’t hire a full-time employee like a receptionist or marketing manager, this is where a healthcare virtual assistant comes in.

In the last few years, the number of people using virtual assistants has grown steadily. This is because they make it possible for healthcare business owners to send time-consuming tasks to a trusted and experienced assistant.


Benefits of a Virtual Healthcare Assistant

When you’re just starting out, it can be hard to find the time and tools you need to make your office run smoothly. A healthcare virtual assistant can help you get back on track by making it easier to do many of your daily tasks. Below are some of the many benefits

Increased Productivity

A good healthcare virtual assistant can do a lot more than just help with supporting administration. For example, they can set up meetings, answer the phone, and take care of patient files. This means you can spend less time on busy work and more time giving good care to patients.

Lowers Costs

When you hire a virtual healthcare assistant, they will work within their expertise. You’ll be able to have access to someone who knows what it takes to run a medical practice, and your time will be freed up to do things like marketing, advertising, and seeing new patients.

Increased Customer Service

A well-trained virtual assistant will act as a representative for your business. They will help build relationships with patients that will lead them to become repeat patients who trust what you say about your services being provided quickly and reliably.


Why You Should Hire a Healthcare Virtual Assistant for Your Practice

Before you spend a lot of time looking for the right option, consider whether you really need one. Healthcare virtual assistants can be very helpful, but you may only need one if you need help running your business all the time.

When deciding whether or not to outsource some of your tasks, there are a few well-known business rules to keep in mind:

  • You find yourself doing tasks over and over again that you can’t automate and are easy to teach to someone else

  • You don’t mind if someone performs the tasks as close to as well as you can yourself. When this is the case, a lot of business owners argue for sharing or giving tasks to other people


Virtual assistants can also help you with big jobs, such as setting up an online virtual program. For this particular job, you’ll need someone who knows how your software is set up or can learn it quickly. Some virtual assistants have a lot of experience with certain types and kinds of software, like software for social media management, scheduling, or electronic health records.

If you always feel like there needs to be more hours in the day to get everything done the way you want, hiring a virtual assistant will be the next best move for your practice.


How Can You Use a Healthcare Virtual Assistant to Grow Your Business?

The great thing about healthcare virtual assistants is that they can free up your time to focus more on growing your business and less on doing everyday chores. Besides helping you with routine tasks, they can also help you with things like:

  • Webinar set-up

  • Research and creation for online courses

  • Website design, copy, development, and management

  • Social media management

  • Blogs and other content

  • Reports and slideshows

  • Lead generation and follow-ups

  • Database management

  • Help with promoting public events


Types of Healthcare Virtual Assistants

Feel like you can handle the administrative jobs, but could use some help with social media? A VA can help with that.

You’ve got social media under control, but you need help with designing, building, and maintaining a website? There is also a VA for that. There are different kinds of VAs for different kinds of jobs. Here are some of the most well-known in the healthcare field:

  • Administrative

  • Social media

  • Customer service

  • Website management

  • Financial

  • And much more


How to Work with a Healthcare Virtual Assistant

As you know, the key to a good partnership is good communication. Because of this, it’s very important to have a system in place to help you keep track of tasks and handle projects, like using a program like Asana.

This makes sure that everyone is always on the same page. The great thing about VA work is that it can be done from anywhere. However, if your VA is in a different time zone and is making phone calls, both of you will have to keep in mind the time difference.

Some assistants talk to each other through email, while others text or use software like Slack that is made for chatting or managing projects. Others may follow your lead and do what you like, in which case you’ll need to be clear from the start about how you want to stay in touch.


Wrapping up How a Healthcare Virtual Assistant Can Help Your Business

At the end of the day, your time is money. And if you want to be a great health and wellness professional, you need to make good use of your time.

Hiring a healthcare virtual assistant with MedVA can help you get rid of the small jobs you have to do every day so you can focus on what’s important: growing your business and making your patients even happier.

The most important thing to remember is that these professionals can make your life easy, so why not give them a try? If you’re not ready yet or still have questions about how this would work for your business, contact us at MedVA and we’ll get you on the right track to success.

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