Virtual Medical Receptionists
Enhance efficiency with virtual medical receptionists for healthcare practices.
Virtual Medical Receptionist Services for Healthcare Providers
Our virtual medical receptionists provide essential support as the first point of contact for your practice, managing call handling, appointment scheduling, insurance verification, and patient inquiries. Using VoIP technology, they operate through your existing phone numbers, ensuring a seamless, professional experience from the first interaction.
Whether managing incoming calls or patient communications, our healthcare VAs are cross-trained in various skills to adapt to your practice’s needs and support both administrative and clinical tasks.
Specialized Tasks Our Virtual Medical Receptionists Can Handle
- Comprehensive Phone Support: Our medical VAs can ensure your patients receive timely and professional support via phone and email, enhancing their overall experience.
- Systematic Appointment Management: Our medical VAs can effectively manage provider schedules, optimize appointment flow, accommodate rescheduling requests, and minimize disruptions to ensure efficient patient care.
- Various Administrative Tasks: By delegating clerical tasks like answering phones and scheduling appointments to healthcare VAs, your in-house team can reduce patient wait times and dedicate more time to providing quality care.
MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified medical virtual assistants.
Finding the Right Healthcare VA
MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified medical virtual assistants.
Medical Virtual Assistant Specialties
From surgery to dentistry, our healthcare virtual assistants are equipped to handle tasks unique to your line of work or medical field.
Streamline your medical practice with specialized healthcare virtual assistants who understand the nuances of medical operations. Our medical VAs excel in:
- Medical billing and coding for optimized revenue cycles
- Comprehensive patient coordination and scheduling
- Real-time medical scribing during patient encounters
- Meticulous insurance verification and prior authorizations
Keep your surgical practice running smoothly with medical VA support for surgical administration:
- Surgery scheduling and coordination
- Thorough pre-operative authorization management
- Efficient post-operative follow-up coordination
- Seamless communication with referring offices
Support your mental health practice with VAs who understand the sensitivity and privacy requirements of your field:
- Manage appointment and therapy sessions
- Confidential documentation and record-keeping
- Insurance verification with an understanding of mental health benefits
- Telehealth session coordination and support
Optimize your dental practice operations with specialized dental VAs:
- Insurance pre-authorizations and claims processing
- Patient scheduling and treatment plan coordination
- Management of patient recall lists
- Lab requisition management and tracking
Whether you’re running an urgent care center, surgery center, or nursing home, our medical VAs provide comprehensive support for healthcare centers:
- Facility-specific patient intake and coordination
- Efficient interdepartmental communication
- Specialized billing for different facility types
- Coordination with external healthcare providers
From coordinating ultrasound and bloodwork to specialized therapy services, our healthcare VAs support various ancillary medical facilities:
- Specialized billing for labs, radiology and other clinics
- Coordination and approvals with insurance companies
- Equipment ordering and inventory management
- Marketing and social media support for medical services
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