Dental Billing, Simplified: How Virtual Assistants Help Dental Practices Stay Focused

Too much time spent on billing? MEDVA’s HIPAA-trained Virtual Assistants help dental practices improve consistency, reduce stress, and keep things running smoothly. 

If your team spends more time chasing claims than greeting patients, you’re not alone. For many dental practices, administrative overload is no longer just a nuisance—it’s a barrier to practice efficiency and patient satisfaction. 

Tasks like verifying insurance, submitting dental claims, and reconciling payments aren’t optional—but they don’t have to drain your in-house staff’s time. That’s where MEDVA comes in. 

We connect practices like yours with trained Virtual Assistants who work behind the scenes to handle dental billing responsibilities, so your team can focus on delivering excellent patient service. 

What Can a MEDVA Virtual Assistant Do?

Your VA becomes a dedicated extension of your team, trained to support the entire dental billing cycle from start to finish, including: 

• Insurance Verification and Pre-Authorizations - Confirm patient eligibility for dental procedures and obtain prior authorizations from insurers before appointments.
• Claim Submission and Denial Follow-Up - Help reduce billing delays by preparing accurate claims from the start and promptly following up on any denials.
• Accounts Receivable Management - Handle overdue balances and patient follow-ups with care and professionalism.
• Billing Reports and Audit Preparation - Generate daily billing summaries and organize records to support audit readiness and reporting needs.

How We Work with Your Practice

Upon interviewing and selecting the right candidate for your practice, you’ll have a dedicated new team member who is eager to get started and equipped with the tools and access needed to effectively do their jobs. Our Onboarding and Client Success teams will help to facilitate a productive onboarding process, ensuring they have what they need to understand your workflows, platforms, and priorities.  

Additionally, all MEDVA virtual assistants operate within a secure, HIPPA-compliant digital environment featuring encrypted workstations, productivity monitoring, and access only to approved websites and tools, designed to protect sensitive data while supporting effective remote collaboration. 

Why Dental Practices Choose MEDVA

Our approach is simple and structured, built to reduce the burden on your staff while keeping billing moving efficiently. 

Here’s what sets MEDVA apart: 

• Consistently High Productivity - With a consistent productivity rate of 97% or higher month over month, our client success specialists conduct daily monitoring checks to ensure your Virtual Assistant stays on track, accountable, and aligned with your goals.
• Secure and Flexible Support - From solo providers to multi-site practices, we scale with your needs. All while protecting sensitive information with advanced security measures.
• Hands-On Onboarding and Support - Onboarding and Client Success team helps you set up, manage, and maximize your VA partnership.

What It Feels Like to Have MEDVA on Your Team 

Most clients tell us the same thing: 

“We didn’t realize how much time billing was taking—until we got it off our plate.”

Here’s what other clients are saying:

“I was feeling the burden of doing a lot of tasks that I felt I never needed to do. This led me to feel like I needed to figure something out. So I came across MEDVA and I heard about virtual assistants. Give it a try and you’ll be amazed how many hours a week you can save!” Ziv Simon, DMD, MSc, Periodontist of Periodontal and Implant Specialist of Beverly Hills

 

“So far, I’ve hired three MEDVA employees, and I couldn’t be happier. They are some of the best employees I’ve ever had and are doing an amazing job. On top of that, MEDVA does a great job managing them.” Dr. Arash Bereliani, MD, FACC, Cardiologist, Medical Director of The Beverly Hills Institute of Cardiology and Preventive Medicine.

A MEDVA VA doesn’t just handle tasks. They give your front office breathing room, reduce after-hours billing stress, and bring consistency to your revenue cycle. 

Let’s Make Billing Easier 

If you’re ready to spend less time fixing claims and more time growing your practice, we’re ready to help. MEDVA’s trained Virtual Assistants offer the support, structure, and reliability dental teams need. Give us a call or schedule a consultation with our team to get started!