Remote Patient Monitoring
Providing quality care while managing endless administrative tasks is challenging. Remote Patient Monitoring (RPM) can transform care beyond the clinic by easing your team’s workload. At MEDVA, our HIPAA-compliant virtual medical assistants handle vitals monitoring, documentation, patient outreach, and billing support—so your staff can focus on what matters most: your patients.
How Can a Virtual Remote Patient Monitor Help My Medical Practice?
MEDVA’s Remote Patient Monitoring Assistants are highly trained professionals who serve as an extension of your care team. They manage vital data tracking, patient onboarding, device coordination, daily monitoring, and documentation with precision and care. Our recruitment team carefully matches each assistant to your practice to ensure the right expertise for your patient population. Whether you need support with monitoring, patient outreach, escalations, or billing documentation, they integrate seamlessly into your workflows, helping your team deliver efficient, high-quality care.
Typical Responsibilities Include:
- Patient Onboarding & Device Setup: Guide patients through enrollment, explain how to use monitoring devices, and ensure proper setup for accurate data collection.
- Daily Monitoring & Documentation: Review incoming vitals such as blood pressure, glucose, oxygen saturation, or weight, and record them accurately in the patient’s chart or EHR.
- Patient Outreach & Communication: Contact patients to check on device use, address questions, provide reminders, and escalate concerns to the clinical team as needed.
- Administrative & Billing Support: Prepare documentation for compliance and reimbursement, including tracking time and activities required for RPM billing.
“A Remote Patient Monitoring Assistant manages the daily tracking, documentation, and patient follow-ups, freeing your team to focus on diagnostics, treatment, and quality in-person care.”
The Benefits of RPM Virtual Medical Assistants
MEDVA’s Remote Patient Monitoring virtual assistants are extensively trained to support the unique needs of RPM programs. From onboarding patients and coordinating devices to monitoring vitals and documenting data, they act as an extension of your care team. By managing these critical yet time-consuming tasks, our RPM assistants enhance workflow efficiency, ensure timely interventions, and improve overall patient satisfaction, allowing providers to focus on delivering high-quality care.
Improved Patient Engagement
Higher compliance with daily readings and device use.
Faster Interventions
Abnormal trends escalated promptly for earlier clinical action.
Better Billing Efficiency
Accurate documentation reduces claim denials and delays.
Reduced Staff Burden
Offloads time-consuming monitoring and documentation tasks.
Higher Patient Satisfaction
Compassionate outreach and reminders improve adherence.
Scalable Support
Adaptable to programs of any size, from new rollouts to 100+ patients.
These results show how MEDVA’s Remote Patient Monitoring Assistants handle the daily tracking, documentation, and patient communication, giving your clinical team more time to focus on direct patient care. Discover how RPM support can strengthen your practice today.
What Clients Say About MEDVA
Providers nationwide describe MEDVA VAs as “indispensable” in managing RPM workloads. One internal medicine practice with over 150 RPM patients praised their VA for staying on top of alerts, engaging patients, and supporting billing, calling them a vital part of the care team.
“Since Adding out adminitsrative assistant, it feels like we’ve gained another employee. She’s helped us stay on top of things and even be proactive with our patients. Our Records are up to date, and we can focus on the fine details we value. “
Keshiia Rosenberg, RN
Secure, HIPAA-Compliant, and Professional Support
Every MEDVA assistant is HIPAA-trained and works within secure, encrypted systems to protect patient information. Our team:
- Operates in monitored environments with strict security protocols.
- Has clinical backgrounds (including registered nurses and certified assistants).
- Is trained in telehealth best practices and diverse EHR/RPM platforms.
Founded by physicians for physicians, MEDVA ensures you get a cost-effective, scalable solution without compromising compliance or quality.
FAQs About Remote Patient Monitoring Virtual Medical Assistants
What is a Remote Patient Monitoring (RPM) Virtual Medical Assistant?
A trained medical professional who supports your RPM program by monitoring patient data, documenting readings, and managing communication.
How can they help my practice?
They offload monitoring, compliance checks, patient outreach, and EHR updates so clinicians can focus on direct care.
Are they trained in RPM tools and software?
Yes. MEDVA VAs are skilled with leading RPM platforms and adapt quickly to your systems.
Will I still be in control of my RPM program?
Absolutely. Your VA works under your supervision as an extension of your staff.
Can they interact directly with patients?
Yes. They provide compassionate outreach for reminders, troubleshooting, and non-clinical guidance.
How secure is patient data?
All assistants are HIPAA-certified and follow strict confidentiality protocols.
Is onboarding challenging?
No. MEDVA matches you with a trained VA and most practices are running within days.
What qualifications do they have?
Our assistants include registered nurses, certified medical assistants, and healthcare professionals with experience in RPM and telehealth.
Speak to a Remote Medical Staffing Expert
Our vetted, trained, and HIPAA-compliant virtual assistants provide a wide range of practice support at 60% or more overhead cost reduction. Learn how they can support your growth goals by connecting with a team member on a video call.
Benefits of hiring remote medical staff:
- Reduce staff burden, burnout, and turnover
- HIPAA-compliant, EMR-experienced medical professionals
- Fast setup — most clients matched within 48 hours
- Improve patient satisfaction and outcomes
