Virtual Medical Administrative Assistant
Your nurses shouldn’t spend valuable time scheduling meetings or coordinating with pharmaceutical representatives; your front-office staff should stay focused on attending to patient needs. A Medical Administrative Virtual Assistant (VA) provides the ideal solution. Offering skilled, remote administrative support tailored to your specific business requirements. VAs help streamline your operations, reduce the administrative burden, and free up your team to focus on core activities that drive growth and success. With MEDVA’s expertise, you can optimize efficiency, enhance productivity, and achieve lasting results.
How can a Medical Administrative Virtual Assistant Help My Medical Practice?
MEDVA’s Virtual Medical Receptionists are highly trained administrative professionals who act as the voice of your practice. They manage calls, scheduling, insurance verification, and patient communication with accuracy and care. Each receptionist is carefully matched to your practice by our expert recruitment team to ensure the right skills and experience for your specialty. Whether you need support with scheduling, intake, patient communications—or all of these—they integrate seamlessly into your workflows, helping optimize efficiency where your team needs it most.
Typical Responsibilities Include:
- Administrative Support: Streamline daily operations and promote increased efficiency for your team.
- Patient and Practice Communication: handle key responsibilities, including data entry, database updates, EMR/EHR oversight, insurance claims support, patient scheduling, and billing.
- EHR and Documentation Management: MEDVA’s virtual assistants specialize in secure and accurate document management.
- Project management: Employee onboarding and offboarding, social media management
“A Virtual Assistant takes on time-consuming administrative tasks, enabling you and your staff to focus on delivering exceptional patient care.”
Benefits of Hiring a Medical Administrative Virtual Assistant
MEDVA’s medical administrative virtual assistants (VAs) undergo thorough training to provide support tailored to various medical specialties. This detailed preparation enables healthcare professionals to focus on delivering exceptional healthcare services while managing administrative tasks effectively. Acting as an extension of your practice, our VAs contribute to improving workflow efficiency and patient satisfaction through various services aligned with the unique demands of your practice’s operations.
Quicker Callbacks
Raised patient satisfaction scores and quicker response times
Fewer Missed Calls
Reduced abandoned appointments and voicemail overflow.
40% Fewer Voicemails
Achieved within the first weeks of implementation.
More Completed Appointments
Fewer no-shows and cancellations through timely reminders.
Higher Staff Morale
Teams focus on patients instead of administrative overload.
More Positive Reviews
Better patient experiences driving stronger online reputation.
These results demonstrate how MEDVA’s Virtual Medical Receptionists manage the front-desk workload, allowing your team to focus on what matters most: caring for patients as clinicians. Discover how these benefits can work in your practice today.
What Customers Say About MEDVA
Our clients see real results when Virtual Medical Receptionists take on front-desk tasks. Here’s how one busy practice described the difference:
“Dr. Kupferman and i discussed challenges like managing medical legal reports. He suggested a remote employee, and after reviewing, we found a great virtual assistant. MEDVA made the setup easy and seamless.”
Moshe Benarroch, DDS
Secure, Professional and
HIPAA-Compliant* Support
MEDVA’s virtual assistants deliver targeted administrative support that adapts to the specific needs of different industries, helping businesses achieve measurable improvements in efficiency and performance.
That means calls are answered professionally, messages are handled securely, and scheduling is carried out within your systems, just as an in-house staff member would.
FAQ’s about Virtual Medical Administrative Assistant
What is a virtual administrative assistant?
A virtual administrative assistant is a remote professional who provides administrative support to healthcare practices, doctors, and medical offices. They handle tasks such as scheduling, patient communication, data entry, email management, and more, helping you streamline your operations without the overhead of an in-house hire.
Why should I hire a virtual administrative assistant?
By outsourcing administrative tasks to a medical administrative virtual assistant, your in-office staff can focus more on patient care and high-level responsibilities. MEDVA’s virtual administrative assistants are HIPAA-compliant, trained in medical office workflows, and can help reduce costs while improving efficiency.
Are MEDVA’s medical virtual assistants HIPAA-compliant?
Yes. All MEDVA medical virtual administrative assistants are thoroughly trained in HIPAA compliance and patient confidentiality protocols. We prioritize data security and patient privacy to ensure your practice meets all regulatory standards.
What types of tasks can a virtual administrative assistant handle?
Our medical virtual assistants can manage a wide range of administrative duties, including:
- Appointment scheduling and calendar management
- Patient follow-ups and reminders
- Insurance verification support
- Data entry and EMR updates
- Managing emails and phone calls
- Organizing files and maintaining records
Will I work with the same virtual medical administrative assistant each time?
When you hire a virtual medical administrative assistant through MEDVA, you will be matched with a dedicated professional. Your assigned virtual assistant will develop an in-depth understanding of your practice, team dynamics, and preferred workflows, providing consistent and dependable support tailored to your operational needs.
Is there a contract or long-term commitment?
MEDVA provides flexible service plans tailored to your specific needs. Whether you’re seeking short-term assistance or a long-term partnership, we collaborate to create a plan that aligns with your goals. Our transparent pricing ensures clarity and eliminates any unexpected costs, all without locking you into extended contracts.
Speak to a Remote Medical Staffing Expert
Our vetted, trained, and HIPAA-compliant virtual assistants provide a wide range of practice support at 60% or more overhead cost reduction. Learn how they can support your growth goals by connecting with a team member on a video call.
Benefits of hiring remote medical staff:
- Reduce staff burden, burnout, and turnover
- HIPAA-compliant, EMR-experienced medical professionals
- Fast setup — most clients matched within 48 hours
- Improve patient satisfaction and outcomes
