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Medical Claims Virtual Assistants

Boost operational efficiency with medical virtual assistants for medical claims management.

Your Trusted Medical Virtual Assistants for Medical Claims Management

At MEDVA, we provide skilled healthcare virtual assistants who can handle all aspects of the claims management process for medical and dental practices. By utilizing healthcare VAs to manage medical claims, you can significantly reduce costs while enhancing the overall efficiency of your organization. Our HIPAA-certified medical VAs are trained to handle essential tasks, including Medicare/Medicaid claim submissions, pre-authorizations, claim denials, and more.

Whether you need help processing medical claims or billing support, our medical VAs are cross-trained in various skillsets, allowing them to seamlessly adapt to your practice’s unique needs and support a range of administrative and clinical tasks.

How Our Medical Claims Virtual Assistants Support Your Healthcare Practice

  • Claims Submission: MEDVA’s medical VAs expertly navigate insurance complexities, ensuring proper and timely claim submissions, follow-ups, and appeals for claim denials.
  • Pre-Authorization Support: Our team manages pre-authorizations and insurance verifications for treatments and procedures, streamlining the approval process.
  • Government Claims Support: Our medical virtual assistants are well-versed in the specific requirements and processes for submitting claims to government entities like Medicare and Medicaid. They ensure accurate and timely submissions, maximizing reimbursement and minimizing claim denials.
Explore VA Skillsets
Emotional brunette female calling to her partner

MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified medical virtual assistants.

MEDVA in Numbers

Finding the Right Medical VA

MEDVA employs a rigorous recruitment and training process to ensure we connect you with highly skilled and qualified medical virtual assistants.

1000+
Monthly VA Applicants
250+
Advance to Training
85%
VA Placement
97%
Retention Rate

Medical Virtual Assistant Specialties

From surgery to dentistry, our healthcare virtual assistants are equipped to handle tasks unique to your line of work or medical field.

Medicine

Streamline your medical practice with specialized healthcare virtual assistants who understand the nuances of medical operations. Our medical VAs excel in:

  • Medical billing and coding for optimized revenue cycles
  • Comprehensive patient coordination and scheduling
  • Real-time medical scribing during patient encounters
  • Meticulous insurance verification and prior authorizations
VA Support for Medical Practices
Surgery

Keep your surgical practice running smoothly with medical VA support for surgical administration:

  • Surgery scheduling and coordination
  • Thorough pre-operative authorization management
  • Efficient post-operative follow-up coordination
  • Seamless communication with referring offices
VA Support for Surgery Centers
Psychiatry and Mental Health

Support your mental health practice with VAs who understand the sensitivity and privacy requirements of your field:

  • Manage appointment and therapy sessions
  • Confidential documentation and record-keeping
  • Insurance verification with an understanding of mental health benefits
  • Telehealth session coordination and support
Psychiatry and Mental Health
Dentistry

Optimize your dental practice operations with specialized dental VAs:

  • Insurance pre-authorizations and claims processing
  • Patient scheduling and treatment plan coordination
  • Management of patient recall lists
  • Lab requisition management and tracking
VA Support for Dentistry
Medical Health Facilities

Whether you’re running an urgent care center, surgery center, or nursing home, our medical VAs provide comprehensive support for healthcare centers:

  • Facility-specific patient intake and coordination
  • Efficient interdepartmental communication
  • Specialized billing for different facility types
  • Coordination with external healthcare providers
VA Support for Medical Facilities
Ancillary Medical Services

From coordinating ultrasound and bloodwork to specialized therapy services, our healthcare VAs support various ancillary medical facilities:

  • Specialized billing for labs, radiology and other clinics
  • Coordination and approvals with insurance companies
  • Equipment ordering and inventory management
  • Marketing and social media support for medical services
VA Support for Ancillary Services
What Customers Say About MEDVA
“I can't see a reason not to incorporate MEDVA into our operations. As our practice and business grow, I'm confident that the number of VAs will grow with it.”
“The virtual assistants made an immediate impact. Each assistant took on roughly a thousand claims and handled them with incredible efficiency. Patient calls were answered promptly, and our bottom line saw a significant boost.”
Albert Shirakian
CEO
Retina Vitreous Associates Medical Group
Julian Johnson
Revenue Cycle Manager
Retina Vitreous Associates
See the Full Story
Albert Shirakian
CEO
Retina Vitreous Associates Medical Group
Julian Johnson
Revenue Cycle Manager
Retina Vitreous Associates
See the Full Story
All Success Stories
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