Virtual Medical Receptionist for Doctors and Dentists
Virtual Medical Receptionist Services
A virtual medical receptionist for healthcare practices is a virtual assistant that can handle that critical initial point of contact moment for your medical facility. They can take on all of the same responsibilities of an in-house front desk person including incoming and outgoing calls, appointment booking and confirmations, rescheduling, insurance verifications, generally questions, and much more.
The remote call routing to your new virtual medical receptionist is seamless and your patients will have no idea that it is even occurring. We leverage VOIP phone software to allow your medical receptionist to receive incoming and make outgoing calls straight from your existing phone numbers and area codes.
Contact MedVA to get a Virtual Medical Receptionist today!
What Responsibilities Can a MedVA Medical Office Virtual Receptionist Handle?
Virtual Medical Secretaries will answer the phones
Our virtual medical assistants will answer the phones just as if they were right there in your office. You can also say goodbye to those after hours or weekends answering services. Making sure patients are connected to the practice directly at all times so nothing slips through the cracks.
Remote medical receptionists can make phone calls
When calls need to be made to patients due to scheduling conflicts or to offer test results, our virtual medical receptionists are happy and able to fulfill those duties.
Virtual receptionist medical appointment management services
It can be challenging to manage the hectic work schedule of any medical facility. Our healthcare-trained virtual medical receptionists at MedVA can take that stress and workload off of your plate and make sure patients get booked efficiently.
Healthcare virtual receptionists can refill patient prescriptions
Our virtual medical assistants are qualified and capable of refilling patient prescriptions or alerting the appropriate staff in your existing workflows to execute refill requests for they can be called into the appropriate local pharmacy.
Medical virtual receptionists manage insurance verification
The headache of handling medical insurance verification for new or existing patients also falls into the wheelhouse of our virtual medical receptionists which can free up in-house staff for other duties.
Remote medical receptionists complete clerical tasks
MedVA’s virtual medical assistants can handle a wide variety of clerical tasks to reduce the workload of your in-person receptionists.