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Secure Facility Virtual Assistant Services

MEDVA’s Secure Facility empowers healthcare providers to leverage the cost-saving benefits of virtual assistants (VAs), delivering HIPAA-compliant remote staffing without compromising data protection or regulatory compliance.

Discover the Benefits of Secure Facility VAs

MEDVA’s Secure Facility enhancement provides healthcare organizations with a cutting-edge virtual staffing solution. Designed with top-tier security and compliance, this innovative system enables offshore VAs to securely access your organization’s Epic instance, delivering reliable support. As the first Epic-approved virtual assistant company MEDVA has set a new standard, offering trusted outsourced staffing solutions that empower healthcare organizations to operate with confidence while staying focused on delivering exceptional patient care.

Ready to Hire Your Secure Facility VA?

Reach out to begin reviewing candidates! Let us help you find a virtual assistant who will be a true extension of your team, with enhanced security. Complete the form to connect with a MEDVA associate for a compliance consultation.

Enhanced Security for Remote Healthcare Teams

Healthcare data breaches have reached record levels, exposing millions of individuals’ sensitive information. With cyberattacks on the rise, particularly targeting third-party vendors, secure and compliant remote staffing is critical for any healthcare organization employing remote staff. MEDVA’s Secure Facility goes beyond industry standards to meet the stringent demands of Electronic Medical Record (EMR) access, including Epic.

Our Secure Facility empowers healthcare providers to leverage the cost-saving and efficiency-boosting benefits of virtual assistants without compromising on data protection or regulatory compliance.

Key Features of the Secure Facility

  • Enhanced Biometric Security: Virtual assistants must pass fingerprint verification checkpoints before accessing their secure workstations.
  • Encrypted Digital Workspaces: VAs operate in a secure, encrypted environment with access limited to trusted applications via approved enterprise browsers.
  • Epic EMR Access: With our enhanced security protocols, your VA can gain access to your Epic instance while maintaining regulatory compliance.
  • Paperless, Device-Free Environment: All work is conducted in a paperless setup, with personal devices secured during shifts to enhance security and productivity.
  • On-Site Staff & IT Support: Dedicated teams and 24/7 IT support boost security, resolve IT issues, and minimize downtime.
HIPAA-compliant remote staffing locker

Secure Facility Frequently Asked Questions

Is MEDVA an Epic-approved virtual assistant company?

MEDVA is the first virtual assistant company to obtain access approval from Epic, a major EMR provider. Through the Secure Facility’s enhanced security protocols, MEDVA VAs can access your organization’s Epic instance while maintaining regulatory compliance.

How does MEDVA provide HIPAA-compliant remote staffing?

Secure Facility VAs work in a paperless, device-free environment with biometric fingerprint verification, encrypted digital workspaces, and access restricted to approved enterprise browsers. On-site staff and 24/7 IT support add an additional layer of oversight to protect patient data.

Can MEDVA support compliant remote staffing for health systems at scale?

Yes. The Secure Facility was designed to meet the enterprise security and compliance requirements of large healthcare organizations, allowing health systems to scale virtual staffing across departments without introducing third-party vendor risk.

How do I get started with a Secure Facility VA?

Complete the form on this page to connect with a MEDVA associate for a compliance consultation and begin reviewing candidates.

Schedule Your Security Compliance Consultation Today

Experience virtual healthcare staffing without compromise. Discover how MEDVA’s Secure Facility can integrate with your practice workflows while keeping your patient data secure.