Pricing
Built Around Your Organization
Healthcare organizations come in every shape and size — solo dental offices, multi-location surgery groups, busy bilingual clinics serving diverse communities, the list goes on. MEDVA’s pricing is straightforward: a flat monthly rate that varies only by role type, so you always know what to expect. And across the board, it comes in at a lower cost than comparable in-house staffing.
What Shapes Your Investment
Every MEDVA VA is a full-time placement, up to 85 hours bi-weekly, working as a true extension of your team. Two factors determine your rate.
Role type. From administrative and clerical support to bilingual assistants fluent in Spanish, licensed medical assistants, and certified medical scribes, each role reflects the skill set, language capability, and responsibilities involved.
Security tier. Standard remote VAs, those operating with our enhanced device-level security controls, and VAs working from our Epic-approved secure onsite facility are each priced to reflect the infrastructure behind them.
MEDVA offers flat-rate pricing. No hidden fees. No long-term commitment required.
How MEDVA Compares
| Capability | MEDVA | Typical alternative |
|---|---|---|
| Ownership | Founded by practicing physicians | Usually built by staffing or BPO operators; physician ownership is uncommon |
| Candidate vetting | Multi-stage screening with competency assessments; only a small share of applicants are endorsed to a client | Most vet candidates, but stages and pass rates are rarely disclosed |
| Work environment | Remote or an optional Epic-approved secured facility | Predominantly home-based; dedicated secured facilities offered by only a few |
| Facility security | Biometric entry and encrypted servers at the secured-facility tier | Available only from the minority that operate their own facilities |
| HIPAA & data-security training | Mandatory HIPAA and cybersecurity training validated through a third-party compliance partner (Compliancy Group) | HIPAA training is near-universal, third-party validation and documented periodic reassessment are less consistent |
| Client oversight | Dedicated tools for real-time productivity tracking and monitoring. | Oversight via account managers or shared reports; a dedicated real-time portal is less common |
| Pricing | Flat hourly rate with no setup fees and no long-term contract | Flat-rate models exist, but setup fees, tiers, or contract minimums are common |
Trusted By 1,000+ Healthcare Practices
Our clients include 400+ medicine clinics, 200+ surgical practices, 290+ dental and orthodontic offices, and 75+ physical therapy and chiropractic clinics — each supported by a team that understands the specific cadence of their specialty.
Frequently Asked Questions
Why don’t you list specific rates on this page?
Healthcare VA engagements vary too widely for a posted rate to be meaningful. A full-time billing specialist working in our Epic-approved secured facility and a standard administrative VA have very different cost structures, and quoting one number would mislead more than it helps. We share transparent, itemized pricing in our initial discovery call.
How does the cost compare to hiring in-house?
For most practices, partnering with a MEDVA VA runs significantly less than the fully-loaded cost of an equivalent in-house hire. Once you factor in salary, benefits, payroll taxes, paid time off, workspace, and equipment practices can see 60% or more in savings. Visit our savings calculator to see how much you can save.
Are there setup fees or long-term contracts?
No setup fees. No long-term commitments required to begin. Engagements are structured to give you flexibility as your needs evolve.
How quickly can a VA start?
Most practices interview candidates within days of their initial consultation and have a VA onboarded within one to two weeks, depending on the role’s complexity and credentialing requirements.
What happens if the VA isn’t the right fit?
Your dedicated account manager works with you to address concerns and, if needed, place a replacement VA at no additional cost.
Who manages payroll, benefits, or HR for the VA?
MEDVA handles all payroll, HR, benefits administration, and employment-related responsibilities.
We operate on a simple bi-weekly billing structure, so there are no payroll taxes, benefits overhead, or employment administration for your team to manage. You simply pay the service invoice, giving you predictable costs and eliminating the complexities associated with hiring and managing an employee directly.
Your role is to manage the VA’s day-to-day responsibilities and performance within your practice, while MEDVA takes care of the employment and administrative aspects behind the scenes.
Ready For A Tailored Quote?
A 20-minute conversation is all we need to scope your role and security requirements. We’ll provide you with transparent pricing during this call.